What is a risk of not providing clients with a completion document?

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Not providing clients with a completion document can significantly increase the likelihood of potential disputes over the completion of work. A completion document serves as official confirmation that the agreed-upon tasks or projects have been finished according to the specified terms and conditions.

Without this document, clients may have differing perceptions of whether the work has been fully completed or meets the required standards. This can lead to misunderstandings, dissatisfaction, and ultimately, disputes regarding any remaining obligations, payments due, or claims for additional work. A completion document helps mitigate these risks by establishing a clear record of what was completed, which can serve as evidence in case of any disagreements.

In contrast, choices such as increased trust, higher customer satisfaction, and faster project payments are typically outcomes of effective communication and documentation throughout the project. However, not providing a completion document undermines those positive outcomes by leaving room for confusion and mistrust between parties involved. Thus, the lack of a completion document is a significant risk in maintaining clarity and satisfaction in client relationships.

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